Shipping & Returns
Sending the package
As a general rule, packages are sent within 48 hours of receipt of payment, through a logistics company with a tracking number and delivery without signature. If you prefer certified shipping through Extra logistics, an additional charge will apply. Contact us before requesting this option. Whichever shipping method you choose, we will provide you with a link so you can track your order online.
Shipping charges include handling and packaging charges, as well as postage. Handling costs have a fixed price, while transport costs may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied for each one individually. We are not responsible for damage to your package after shipment, but we do our best to protect all fragile items.
The boxes are large and your items will be well protected.